Privacy Policy
Updated Date: Nov 1, 2025, 12:00 AM
1. Information We Collect
1.1 Information You Provide
For Community Members (B2C Users):
Wallet addresses and public blockchain transaction history
Social media handles and account IDs (Twitter/X, Discord, Telegram)
Task completion data and campaign participation records
Communication preferences and support inquiries
For Campaign Creators & Enterprise Clients (B2B Users):
Business contact information (name, email, company details)
Payment and billing information
Campaign configuration data and targeting preferences
API credentials and integration settings
1.2 Automatically Collected Information
Platform Usage Data:
Device information (type, operating system, browser)
IP address and general location data
Platform interaction metrics and navigation patterns
Performance data, error logs, and API usage statistics
Blockchain & Social Media Data:
On-chain wallet activity (transaction history, token holdings, DeFi participation)
Social media engagement patterns and message content (for authenticity verification)
Campaign task completion timestamps and verification results
1.3 AI-Analyzed Data
Our proprietary AI verification system analyzes:
Social media message content to detect AI-generated text and bot-like patterns
Blockchain wallet behavior to identify authentic users vs. airdrop farmers
Engagement patterns to generate authenticity scores (0-100 scale)
1.4 Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain your session and remember preferences
Analyze platform usage and optimize performance
Measure campaign effectiveness and conversion rates
You can control cookie preferences through your browser settings.
2. How We Use Your Information
2.1 Service Delivery
For Community Members:
Verify your authenticity and prevent bot/farming behavior
Process campaign participation and distribute token rewards
Match you with relevant campaigns based on your interests
Provide personalized platform experiences
For Campaign Creators & Enterprises:
Enable campaign creation and management
Provide real-time analytics on campaign performance
Deliver AI-powered targeting and conversion predictions
Generate intelligence reports on Web3 user behavior
2.2 Platform Improvement & Development
Enhance AI verification accuracy through machine learning
Optimize campaign conversion rates and targeting algorithms
Develop new features and expand blockchain support
Conduct security testing and fraud prevention
2.3 Communication & Support
Send important platform updates and security notifications
Process support inquiries and resolve technical issues
Share relevant campaign opportunities (with your consent)
Provide enterprise clients with performance reports
2.4 Legal Compliance & Security
Comply with applicable laws and regulatory requirements
Detect and prevent fraud, abuse, and security threats
Enforce our Terms of Service and platform policies
Respond to legal requests from authorities
3. Data Sharing and Disclosure
3.1 Campaign Creators (Limited Sharing)
When you participate in campaigns, we share with campaign creators:
Your wallet address (for reward distribution)
Task completion status and timestamps
Aggregated authenticity scores (not detailed behavioral data)
We do not share your detailed AI analysis results, full social media history, or specific fraud indicators with campaign creators.
3.2 Service Providers & Technical Partners
We work with trusted partners who help us deliver our services:
AWS: Cloud infrastructure and AI processing (Bedrock, Lambda, RDS)
Apex Lab: Technical development partner for AI verification systems
Blockchain data providers: On-chain wallet analysis and transaction data
Social media platforms: API integrations for task verification
These partners are contractually obligated to protect your data and use it only for specified purposes.
3.3 Enterprise & Institutional Clients
For our B2B data intelligence products, we provide:
Aggregated, anonymized insights on Web3 user behavior
Market trends and conversion benchmarks
Cluster analysis and demographic segmentation
Individual user data is never sold or shared in identifiable form.
3.4 Legal Requirements
We may disclose information when required by law, including:
Compliance with court orders, subpoenas, or legal processes
Protection against fraud, security threats, or illegal activity
Enforcement of our Terms of Service and user agreements
3.5 Business Transfers
If Moontask is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.
4. Data Security
We implement enterprise-grade security measures:
Encryption: End-to-end encryption for sensitive data in transit and at rest
Access Controls: Role-based permissions and multi-factor authentication
Infrastructure Security: AWS-managed services with SOC 2 compliance
Regular Audits: Penetration testing and security assessments
AI Verification: 95%+ accuracy in detecting fraudulent behavior
However, no system is completely secure. While we use industry-standard protections, we cannot guarantee absolute security.
5. Your Privacy Rights
5.1 Access & Correction
You can request access to your personal information and correct inaccuracies through your account settings or by contacting us.
5.2 Data Deletion
You may request deletion of your personal information, subject to:
Legal obligations requiring data retention
Legitimate business purposes (e.g., fraud prevention)
Blockchain data (which is immutable and public)
5.3 Opt-Out Rights
You can opt out of:
Non-essential marketing communications
Specific data collection for campaign targeting
Sharing of aggregated data in enterprise intelligence products
5.4 Data Portability
You can request a copy of your data in a structured, machine-readable format.
5.5 Withdrawal of Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
6. Regional Privacy Rights
6.1 GDPR (European Economic Area)
Legal Basis for Processing:
Contract performance (providing services you've requested)
Legitimate interests (fraud prevention, platform improvement)
Consent (marketing communications, optional features)
Legal compliance (regulatory requirements)
Additional Rights:
Right to lodge complaints with supervisory authorities
Right to object to processing based on legitimate interests
Right to data portability across services
Information about international data transfers and safeguards
Data Retention:
Active user data: Retained while your account is active
Campaign participation: 3 years after completion
AI training data: Anonymized and retained indefinitely for model improvement
Legal compliance: Varies by jurisdiction and requirement
6.2 CCPA (California Residents)
Your California Rights:
Right to know what personal information we collect, use, and share
Right to request deletion of personal information
Right to opt-out of data sharing (we don't sell data)
Right to non-discrimination for exercising these rights
Categories of Information Collected:
Identifiers (wallet addresses, social handles)
Commercial information (campaign participation, transaction history)
Internet activity (platform usage, navigation patterns)
Inferences (authenticity scores, behavioral clustering)
To exercise your rights, contact us at privacy@moontask.io.
6.3 Other Jurisdictions
We comply with applicable privacy laws worldwide. If you reside outside the EEA or California, contact us to learn about your specific rights.
7. International Data Transfers
Moontask operates globally with infrastructure primarily in AWS Europe (Frankfurt). When we transfer data internationally, we ensure appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions by relevant authorities
Binding Corporate Rules where applicable
8. Children's Privacy
Moontask is not intended for users under 18 years of age. We do not knowingly collect or maintain information from minors. If we learn we have collected data from a child, we will promptly delete it.
9. Third-Party Links & Integrations
Our platform integrates with third-party services (social networks, blockchain explorers, token platforms). We are not responsible for their privacy practices. Review their policies before sharing information.
10. Data Retention
We retain your information for as long as necessary to:
Provide services and maintain your account
Comply with legal obligations
Resolve disputes and enforce agreements
Train and improve AI models (using anonymized data)
When data is no longer needed, we securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through:
Prominent platform notifications
Email to registered users
Updated "Last Updated" date at the top of this policy
Continued use of Moontask after changes constitutes acceptance of the updated policy.
12. Contact Us
For Privacy Questions or Requests:
Email: privacy@moontask.io
Support Portal: www.moontask.io/support
For Data Protection Officer (GDPR):
Email: dpo@moontask.io
For Enterprise/B2B Privacy Inquiries:
Email: enterprise@moontask.io